General Questions
Accountable Driving is a platform designed to encourage distraction-free driving through real-time phone usage tracking, gamification, and family or social accountability. It helps you develop safer habits while rewarding you for locking your phone while driving.
The platform uses a Bluetooth Low Energy (BLE) device that pairs with the mobile app to track your phone usage while driving. The app records your driving stats, phone unlocks, and locked time to provide insights and accountability.
Accountable Driving is perfect for families, individual drivers, businesses with fleets, and even insurance providers who want to promote safer driving habits.
Device Questions
Yes, the Bluetooth device is an essential part of the platform. It ensures accurate tracking of phone usage while driving and syncs with the app whenever you’re on the road.
Place the device anywhere in your car where it won’t obstruct your driving. It’s compact and can easily fit in a glove compartment, center console, or dashboard.
Each device is linked to a single account for accurate tracking. If multiple family members drive the same car, each should have their own device for personalized stats.
App Questions
The app tracks phone usage while driving, including how often the phone is locked, the number of unlocks, total driving time, and other safety metrics.
Yes! With Family Boards, you can add family members to a shared leaderboard to see their stats, rankings, and progress in real time.
Location visibility is customizable. You can control whether others in your Family Board can see your location in real time.
Absolutely. Accountable Driving prioritizes privacy. You can customize what data is visible to others, and your information is stored securely.
Subscription Questions
Starter ($0/month): Access basic features like trip recording and 90 days of data storage.
Pro ($9/month): Unlock detailed maps, rankings, and long-term driving data.
Family ($29/month): Create up to 5 Family Boards and track rankings.
Company ($99/month): For fleet management with work-focused tracking.
Insurance (Custom Pricing): For insurers to integrate data into their systems.
Yes! The Starter plan is completely free and lets you explore basic features like trip recording and Family Boards.
You can upgrade directly in the app by going to the subscription section in your profile settings.
Technical Questions
The app records driving data even when offline. It syncs to the cloud after storing in local storage when your phone reconnects to the internet.
Currently, Accountable Driving is available for iOS. Stay tuned for Android support in the future!
No, the Bluetooth device is necessary for accurate tracking and to ensure the integrity of the driving data.
Community and Gamification Questions
Family Boards allow you to add friends or family to a shared leaderboard where you can see each other’s driving stats and rankings. It’s a great way to stay motivated and accountable together.
Rankings are based on metrics like the percentage of driving time your phone is locked, streaks, and overall safe driving scores.
Yes, you can be part of multiple boards and view rankings and stats for each group.
Support
Follow these steps:
- Open the app and navigate to "Pair Device" in the settings.
- Turn on Bluetooth on your phone.
- Hold the Bluetooth device near your phone until it syncs.
Try these troubleshooting steps:
- Ensure Bluetooth is enabled on your phone.
- Restart your phone and the app.
- Make sure the device has enough battery.
- Contact support if the issue persists.
You can reach our support team through the app or by emailing support@accountabledriving.com or within the app using our Intercom Help feature in settings!